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it costs up to 7 times more to attract a new customer as it does to keep an existing one?
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most employees are up to 19% more effective if they receive customer appraisals?
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paper survey and feedback slip systems are so easy to cheat they’re rendered worthless?
...is a secure feedback system that uses specially adapted online surveys to enable the people at the top of your business to monitor what happens at the bottom, over multiple locations and multiple languages (we can translate for you).
Don’t lose customers - ask them what they want.